Support

We're here to help.

Email [email protected]. A real person reads every message.

Before you write

• The guides cover setting up Caesa, the Bridge and your reverse proxy.
• Troubleshooting covers the common problems.

Help us help you

In Caesa, open Settings → About & help → Share diagnostics and attach the report to your email. It shows your phone's video decoders, timings and recent events, so we can see what happened. It contains no passwords, tokens or addresses.

Please also say which version of Blue Iris you use, and roughly what you were doing.

Purchases and refunds

Caesa is bought through Google Play, so Google handles payments and refunds under its own policy. If something isn't working, tell us first: we'd much rather fix it.